SERVICE POLICIES

Cancellation & Refund Policy

Last updated: May 19, 2026

Overview

This policy outlines cancellations, rescheduling, and refunds for JJ Travels bookings. Specific terms may vary by service type or contract.

Cancellations more than 24 hours before pickup may be eligible for a full refund.
Cancellations within 12 to 24 hours of pickup may incur partial charges.
Cancellations within 12 hours of pickup or no-shows may be non-refundable.

Rescheduling requests are subject to availability. If the requested time is not available, the booking may be treated as a cancellation.

Approved refunds are processed to the original payment method. Typical processing time is 7 to 10 business days, depending on the payment provider.

If a service cannot be fulfilled due to operational issues, a full or partial refund may be offered depending on the portion of service delivered.

To request a cancellation or refund, contact us at bookings@jjtravels.org or call +91 9845214513. Please include your booking reference number.